Search found 73 matches

by Ashley
Tue Feb 05, 2019 4:38 pm
Forum: General Discussion
Topic: Playlist won't play the song
Replies: 3
Views: 1143

Re: Playlist won't play the song

I apologize for the trouble you are having. I have submitted your problem to our engineers. Could you send your project files to support@venuemagic.com so we can take a look? In the meantime I would recommend playing your timeline as Cue Buttons on the same foreground level, setup to "Queue for Late...
by Ashley
Mon Nov 12, 2018 4:57 pm
Forum: Fixtures
Topic: U`King ZQ-B55 (RGBW, 8 channel)
Replies: 9
Views: 4359

Re: U`King ZQ-B55 (RGBW, 8 channel)

Oh, I apologize, I misunderstood your question. Yes, once you put in a channel you can not change it's type, you can edit the selections inside of it, you can rearrange it in the channel order, but you can not change it's type. I would recommend adding another channel, setting it up the way you want...
by Ashley
Mon Nov 05, 2018 11:58 am
Forum: Fixtures
Topic: U`King ZQ-B55 (RGBW, 8 channel)
Replies: 9
Views: 4359

Re: U`King ZQ-B55 (RGBW, 8 channel)

If you are using VenueMagic 2.x you should not have any trouble with that. Can I do a screensharing session with you so I can see what is going on? please email support@venuemagic.com so we can set that up.
by Ashley
Sat Nov 03, 2018 4:19 pm
Forum: Fixtures
Topic: U`King ZQ-B55 (RGBW, 8 channel)
Replies: 9
Views: 4359

Re: U`King ZQ-B55 (RGBW, 8 channel)

You can not make changes to a fixture that you have already added to your timeline. You need to make a copy of the fixture file, give it a new name, and then make your changes. You can then double click on "Mode" to change its value. Or you can add another Channel and use "Ordering" to take the Mode...
by Ashley
Fri Oct 05, 2018 12:53 pm
Forum: General Discussion
Topic: About audio files
Replies: 2
Views: 1284

Re: About audio files

It's on our website here:
https://www.venuemagic.com/products/sys ... uirements/

.wav (16-bit required, 44.1khz preferred)
.mp3 (converted internally to .wav 16-bit/44.1khz)
by Ashley
Tue Oct 02, 2018 4:48 pm
Forum: General Discussion
Topic: Edit VenueMagic remotely
Replies: 4
Views: 1509

Re: Edit VenueMagic remotely

Yes you do
by Ashley
Mon Oct 01, 2018 3:56 pm
Forum: General Discussion
Topic: Edit VenueMagic remotely
Replies: 4
Views: 1509

Re: Edit VenueMagic remotely

TeamViewer works great too
by Ashley
Mon Oct 01, 2018 3:49 pm
Forum: General Discussion
Topic: Replace a timeline by an other trigger by external input
Replies: 4
Views: 1594

Re: Replace a timeline by an other trigger by external input

I presume you are using a Cue button linked to your trigger to run your timelines. When you hit your trigger you can fade to Timeline 2 using foreground timeline Cross-fading in VenueMagic SC+ We go over this feature in our 'Top 10 New Features In VenueMagic 3.0' video https://youtu.be/W5JNSZBIKUg?t...
by Ashley
Thu Sep 27, 2018 12:46 pm
Forum: General Discussion
Topic: Replace a timeline by an other trigger by external input
Replies: 4
Views: 1594

Re: Replace a timeline by an other trigger by external input

There are a couple of ways to do this. You can add an event to the end of timeline 2 to play timeline 1 (you can add a fade to make the timeline come in smoothly). Although it will not continue timeline 1 where it left off this way. Is that what you want? Do you want Timeline 1 to continue where it ...
by Ashley
Wed Sep 26, 2018 12:01 pm
Forum: General Discussion
Topic: Youtube video tutorials
Replies: 2
Views: 1096

Re: Youtube video tutorials

Thank you for the tutorials compliment. I'm glad to know you liked them so much.

Yes we have more tutorials that are in the works.
Here is one that has been released already:
https://youtu.be/Rm1GREm-M9Y

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