Search found 73 matches

by Ashley
Wed Sep 26, 2018 11:49 am
Forum: General Discussion
Topic: Synch Sound and Prop
Replies: 2
Views: 1138

Re: Synch Sound and Prop

VenueMagic does not have the ability to speed up or slow down sounds. In order to do that you would have to use a more advanced audio editing software, such as Audacity.
by Ashley
Wed Sep 26, 2018 7:18 am
Forum: General Discussion
Topic: Video Files
Replies: 1
Views: 930

Re: Video Files

Hi!
What video format are you using? Have you installed the K-Lite Codec Pack? Your computer might not have the required codecs for the type of video you are using.

Tutorial on K-Lite Codec Pack installation:
Codec Download & installation
https://youtu.be/sFUO_LGEGug
by Ashley
Thu Aug 30, 2018 3:11 pm
Forum: General Discussion
Topic: Change registered computers
Replies: 1
Views: 838

Re: Change registered computers

Please email support@venuemagic.com and we can help you with this. We will need your 8 Digit Product Registration code.
by Ashley
Thu Aug 30, 2018 3:09 pm
Forum: General Discussion
Topic: Video Output
Replies: 3
Views: 1449

Re: Video Output

Yes,
You will need a graphics card that can divide and output a single video to four different screens.
by Ashley
Thu Aug 09, 2018 10:49 am
Forum: General Discussion
Topic: Video Output
Replies: 3
Views: 1449

Re: Video Output

VenueMagic does not have a limit on the video resolution, It all depends on the computer's graphics card. As far as outputting the same video to 4 video outputs, I think that should work as long as the computer has that capability. I would need to ask one of our specialists to know for sure but he i...
by Ashley
Fri Apr 13, 2018 9:40 am
Forum: Fixtures
Topic: i need this stairville fixtures
Replies: 3
Views: 2546

Re: i need this stairville fixtures

I see your confusion, the manual for those fixtures is odd. I'm honestly not sure what to do with the 8 Channel mode for the "Stairville LED Flood TRI Panel 7x3W RGB " but I did the 3 and 4 channel modes. I also did the Stairville MH-x20 Micro LED Spot Moving H Below are the instructions for how to ...
by Ashley
Wed Apr 11, 2018 1:34 pm
Forum: General Discussion
Topic: 3d visualizer
Replies: 1
Views: 1123

Re: 3d visualizer

VenueMagic was designed to work with Capture Polar, we do not know if it is compatible with the newer versions. Unfortunately the demand for the 3D visualizer has been so low (with high demand on other features) we haven't been able to test the newer versions. VenueMagic will work with and any visua...
by Ashley
Mon Apr 09, 2018 4:59 pm
Forum: General Discussion
Topic: How to change Artnet output Universe?
Replies: 6
Views: 3304

Re: How to change Artnet output Universe?

Go to Devices/Setup Devices and double click on Artnet. You can setup the output universe there.
by Ashley
Mon Apr 09, 2018 4:54 pm
Forum: General Discussion
Topic: NEW USER WITH PROBLEMS PLS HELP
Replies: 1
Views: 913

Re: NEW USER WITH PROBLEMS PLS HELP

Is VenueMagic detecting your DMX King?: Go to Devices/Setup Devices and click on the DMX tab. Click on Assign. If your device is detected it will list your device there. If it is there, make sure it is assigned. If your device is not listed, make sure that "Entecc Pro" is checked under the "Supporte...
by Ashley
Wed Mar 28, 2018 12:47 pm
Forum: Fixtures
Topic: i need this stairville fixtures
Replies: 3
Views: 2546

Re: i need this stairville fixtures

You can add any DMX fixture to your library using VenueMagic's User Fixture Library.
Here is a tutorial on adding fixtures to your project:
https://youtu.be/f1eqxypi76U

If you need help, please email support@venuemagic.com

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