Search found 73 matches

by Ashley
Mon Mar 06, 2017 2:22 pm
Forum: General Discussion
Topic: Using DMX input to populate color information
Replies: 3
Views: 2651

Re: Using DMX input to populate color information

MattM,

My apologies, I thought you said your secondary console was a MIDI Device. I'll have engineering take a look into what it would take to make a script for that.
by Ashley
Mon Mar 06, 2017 1:57 pm
Forum: General Discussion
Topic: Snapshot Channel Levels Dialogue
Replies: 4
Views: 2304

Re: Snapshot Channel Levels Dialogue

MattM, The Snapshot option lets you copy current DMX Channel values (like channel values that you have set with a MIDI Device) into a Level Control Clip. The options 'Copy to FIRST handle', 'Copy to LAST handle' and 'Copy at time cursor' are for you to tell VenueMagic where in the Level Control you ...
by Ashley
Mon Mar 06, 2017 1:18 pm
Forum: General Discussion
Topic: Using DMX input to populate color information
Replies: 3
Views: 2651

Re: Using DMX input to populate color information

MattM, VenueMagic needs you to route each MIDI Channel to a DMX Channel in channel routing. There is simply not enough information coming from the MIDI device for VenueMagic to automatically know what to do with each channel. BTW: If you are just using RGB channels, you can choose what color you wan...
by Ashley
Mon Mar 06, 2017 12:16 pm
Forum: General Discussion
Topic: Bug: Color handles disappear in Envelope Editor
Replies: 1
Views: 1863

Re: Bug: Color handles disappear in Envelope Editor

MattM, This is a current bug. It occurs when you copy envelopes which include RGB groups to a different track. You can get around this bug by putting both lights into the same track and then using the copy and paste feature within the same envelope editor. Here is an old video tutorial that will sho...
by Ashley
Wed Feb 08, 2017 9:45 am
Forum: General Discussion
Topic: Error reading library files
Replies: 1
Views: 1723

Re: Error reading library files

Thank you for your question. It sounds like you are running an older version of VenueMagic (You can find the version by going to Help/About VenueMagic). The version of VenueMagic that is on the website is VenueMagic 3.0 and is a paid upgrade of what you currently have. However, I can give you VenueM...
by Ashley
Thu Jul 07, 2016 3:16 pm
Forum: General Discussion
Topic: Wow. this forum.....needs a little tender loving care??
Replies: 2
Views: 2655

Re: Wow. this forum.....needs a little tender loving care??

You are absolutely right. Our last forum was religiously attended to until it had serious problems and we had to start over. Following that, we were less than diligent. Our apologies. From now on, responses will be quick. Thank you for your post.
by Ashley
Thu Jul 07, 2016 1:19 pm
Forum: General Discussion
Topic: Error reading Resource Map file
Replies: 1
Views: 2004

Re: Error reading Resource Map file

Go into your Documents/VenueMagic folder. You will see a folder titled "Application Data." Rename that folder "Application Data Old" and then re-open VenueMagic.
by Ashley
Thu Jul 07, 2016 1:15 pm
Forum: General Discussion
Topic: Error reading Resource Map file
Replies: 1
Views: 1949

Re: Error reading Resource Map file

Go into your Documents/VenueMagic folder. You will see a folder titled "Application Data." Rename that folder "Application Data Old" and then re-open VenueMagic.
by Ashley
Thu Jul 07, 2016 1:11 pm
Forum: General Discussion
Topic: Windows 8 & 10
Replies: 1
Views: 2124

Re: Windows 8 & 10

Yes, VenueMagic has been tested and runs perfectly on Windows 8.1 and Windows 10.
by Ashley
Thu Jul 07, 2016 1:10 pm
Forum: General Discussion
Topic: Transferring registered Venuemagic software to a new PC
Replies: 1
Views: 2127

Re: Transferring registered Venuemagic software to a new PC

To transfer a license to a new pc, send your request, with your 8 digit registration code (the code you received in an email when you first purchased VenueMagic), to support@venuemagic.com.

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